most common questions

Can I color or bleach my extensions?

Can I color or bleach my extensions?

Absolutely! All of our hair extensions can be professionally colored—up to a platinum blonde shade, often referred to as #613. For the most dramatic lifting or bleaching, we strongly recommend our RAW textures, especially in The Elite Collection, as these single-donor, double-drawn wefts are best suited for intense color transformations. Our Prestige Collection also performs excellently when lightening hair while maintaining its softness and integrity. Always consult a professional stylist for bleaching or coloring to ensure the longevity and quality of your extensions

How do I care for my hair extensions to ensure longevity

Gentle Cleansing: Use sulfate-free, moisturizing shampoos and conditioners to preserve natural shine and prevent dryness.

Avoid Excessive Heat: When styling, use a heat protectant and moderate temperature settings.

Proper Storage: Brush extensions gently before storing in a cool, dry place or a silk/satin bag to minimize tangling.

Regular Maintenance: Schedule routine salon visits or follow at-home care instructions to keep your extensions looking flawless.

How long does shipping take?

Our goal is to deliver your order as swiftly as possible while maintaining our high quality standards. In general, here’s what you can expect:

  • Domestic Shipping (U.S.): Typically 3–5 business days after processing.
  • International Shipping: Usually 7–14 business days, depending on your location and customs clearance.
  • Additional Processing: Some items may require extra handling time—such as final quality checks—before being shipped. This may add 1–3 additional business days to your overall delivery window.

Once your order is on its way, you’ll receive a tracking number so you can stay updated on its progress. If you have any special shipping requests or need expedited delivery, please contact us directly, and we’ll do our best to accommodate you.

More questions? Contact Us

explore our products